So much of what we do relies on building trust and understanding, so the value of Relationship First really speaks to me. I need to be an extension of my client in the market at try to think in the way they would. Equally I need to understand from my candidates what really motivates them and to do that I have to build trust that I’m looking out for their interests too, not just thinking about a single placement. This can be tough to do but is very rewarding when you can achieve this.
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Pride in your work is key.To deliver at a high level you need to hold yourself and those around you to the standard you know clients expect. This means you need a bit of grit and determination when things aren’t going your way as well as the ability to stay curious and step back to see the bigger picture.
KEA
What’s your biggest professional regret?
CH
When I was a junior consultant I felt I had to present in a certain more formal way to my clients. Ultimately I think this degraded trust as they had less of a view of my character. I’ve found that presenting much more authentically and has allowed me to build better relationships with them.
KEA
What’s your edge?
CH
Intellectual curiosity. I’m really keen to understand things and not afraid to ask a few dumb questions to make sure I figure something out. From understanding a candidate to a fund’s strategy this tends to be very helpful and lets me continue to improve as a head-hunter.
KEA
What made you join Kea? What’s different about us (compared to other headhunters)?
CH
The reason to join Kea was the responsibility on offer so quickly. The opportunity to manage search processes at a young age gives you a huge learning curve which can be daunting but is also incredibly exciting.