I take ideas and I turn them into processes, systems and structures. I love engaging with the detail of how something will work in practice, and ensuring the business is always thinking ahead.

My remit at Kea is extremely broad as I am ultimately responsible for most aspects of finance, operations and people so it comes with a significant amount of variety. I find the challenge of overseeing the operations of a fast-growing business like Kea tremendously exciting. When I became COO, we were a team of 12 and we’re now a team of almost 30 so each year brings with it new opportunities to grow and develop which I find extremely satisfying.

I see the success of our business as being inextricably linked to the engagement and happiness of our team. This means having a team of people who are thriving in their roles, and who are finding fulfilment in what they do on a day-to-day basis while being supported by the right process and systems. It also means a group of people who want to work for one another, and who believe in doing well as a collective, as opposed to simply as an individual.

I always want to feel like I’m learning & developing; I studied part-time for a second degree in Law when I was a researcher at Kea, and I’m currently completing my WSET level 4 diploma in wine. Neither are of particular use in my day-to-day role, however that same enthusiasm for learning and development does influence my day-to-day at Kea.